RETURN POLICY

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Return Policy

Need to make a return? No worries. All refunds or exchanges require a valid receipt or packing slip.

Shipping and handling fees are not refundable.

Hardware

Return unopened computer hardware within 5 days of purchase for a full refund.

Opened technology products (computers, tablets, monitors, etc) are non-returnable.

Other Merchandise:

All other merchandise that is unopened and in original condition can be returned within 30 days of purchase.

In-person refunds

Online orders may be returned in store. Bring your receipt/packing slip and return it to the HSC Hub.

Returns by mail

  1. Include a copy of your confirmation email or order details with your securely packaged return. If you don’t have this information, include a note with your name, email address, phone number, and order number. Your refund could be delayed if we can’t identify the original purchase details.
  2. Return shipping is at your expense. We’re not liable for lost or damaged packages. Please use a traceable, insured method of shipping when returning your item(s).
  3. Hold on to your tracking information and shipping receipt until you receive your refund.